Mt.Fuji

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Outline of Our System

Request a Free Guide Procedure

Contact Us for guests who required a guide.

After REQUEST a GUIDE, if you have some trouble and  you want to contact us, click here to send us your message.

Confirmation

Please be sure that you received the  automatic email titled of “Your User Account was created & Confirmation of Receipt of Your Guide” for new guests or “Confirmation of Receipt of Your Guide Request” for registered guests. If you didn’t, your request may not have been received by SHIZUOKA FREE GUIDE. Please login and check whether your request was properly made. The login button is located in the upper right corner of the Web Page or click here.  After login, you will find a calendar. Please check if you find your name on the calendar of the month you plan to visit. If you don’t find your name, your request was not received by SFG.

Modification, Cancelation, etc.

If you want to modify your request form,  cancel your request, or change your information, please login. The login button is located in the upper right corner of the Web Page or click here.

Please refer to above “II. Registered Guests to modify information or request another guide” in this page.

Request another guide additionally

If you want to request another guide, please login. The login button is located in the upper right corner of the Web Page or click here.

Please refer to above “II. Registered Guests to modify information or request another guide” in this page.

Feedback Comments

You can send feedback comments with or without  photo. This help us to improve our guide service. If you allow we post these comments and photos to our home page or Facebook. Please login. The login button is located in the upper right corner of the Web Page or click here.  Then click “”Send us your feedback” button.

Feedback Questionnaire

You may receive our email questionnaire after our guide services. Please take the time to fill it out and send it back to us. This help us to improve our guide service.

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